Services provided by Hendrx Multitech Nigeria Limited are as follows:
- Pre Sales Consultancy Services
- Performance Testing and Analysis
- Workflow studies
- Appliances reviews
- Appliances profiling of existing infrastructure
Installation Services
HENDRX Multitech Nigeria Limited can offer a full range of installation services on any of the product ranges we offer. We can offer anything from basic system build to fully automated multi-site installations for large corporates that need our services.
The types of service HENDRX Multitech Nigeria offers include: -
- System assembly and testing in our dedicated ESD protected facility in Ibeju Lekki
- Repair of all our products from Service Centres distributed strategically across the
- Country
- Distributor empowerment with regular training and real time support
- Automated feed back process across the regions
- Active and fully resilient Web Portal
- System security hardening to guide against piracy
Post-Sales Technical Support
We have observed from research that once Appliances are installed and commissioned, getting support from the manufacturer can be a slow and frustrating process?
HENDRX helps with Multi-Vendor and Distributor support structure; we offer a frontline technical support service that enables you to get answers to most of your problems within minutes of making a single phone call. For peace of mind and to enable you get answers and solutions to those more difficult problems that cannot be resolved immediately, we offer a full range of mobile maintenance infrastructure.
HENDRX Multitech Nigeria also undertake a range of post sales, on site activities; including fault analysis and performance tuning. Our relationships with the major manufacturers enable us to receive regular technical updates. This, combined with high level technical training ensures that you receive only the best level of service from HENDRX Multitech Nigeria.